How do I place an order?

Add your desired items to the cart, proceed to checkout, enter shipping and payment details, and confirm your order. You’ll receive a confirmation email.

What payment methods do you accept?

We accept [Insert Accepted Payment Methods]. Currency conversion rates may vary.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use it on our "Track Order" page.

Can I modify or cancel my order?

Orders cannot be modified. Cancellations are possible only if the order hasn’t been processed for shipping.

What is your return and exchange policy?

We only offer returns or exchanges for faulty or incorrect products. Contact us within 7 days for assistance.

How do I return a faulty product?

Email us at [Insert Email] with your order number and photos of the product. We’ll guide you through the process.

Do you offer international shipping?

Yes, international shipping is available. Fees and delivery times vary.

Will I be charged customs fees on international orders?

Customs duties and taxes may apply and are the customer’s responsibility.

How can I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email.

Can I exchange an online purchase in-store?

No, online purchases cannot be exchanged at physical stores.

How do I know if an item is in stock?

Stock availability is shown on the product page. Sign up for restock alerts if needed.

What should I do if my order is incomplete?

Contact us with your order number and details. We’ll resolve the issue.

Do you offer gift cards?

Yes, gift cards are available and can be used for online purchases.

How can I contact customer service?

Email us at [Email Address] or call [Phone Number].

Are product colors accurate?

We try to match colors accurately, but slight variations may occur due to screen settings and lighting.