At Mrs.Him, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and make purchases from us. By using our website, you consent to the practices described below.

Information We Collect

Personal Information

When you interact with our website, we may collect personal information that you provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely by third-party providers)
  • Order history and preferences

Non-Personal Information

In addition to personal details, we may collect non-identifiable information such as:

  • Your IP address
  • Browser type and version
  • Device information
  • Website activity (pages visited, time spent, etc.)

We use this data to improve our website, analyze trends, and enhance your shopping experience.

How We Use Your Information

We collect and use your personal data for the following purposes:

  • Order Processing: Your information helps us fulfill orders, process payments, and deliver products to you.
  • Enhancing Shopping Experience: We use browsing data to personalize product recommendations and improve website functionality.
  • For Communication: We may send order confirmations, shipment updates, and customer service responses.
  • For Marketing: With your consent, we may send promotional emails or SMS messages about new arrivals, exclusive deals, and special offers.
  • Security Purpose: We use collected data to detect fraudulent transactions, unauthorized access, and security breaches.
  • Legal Obligations: We may retain certain information as required by law.

How We Obtain Your Consent

By providing your personal details to complete a transaction, create an account, or subscribe to our newsletter, you imply your consent for us to collect and use your data for that specific purpose.

If we seek to use your data for marketing or other secondary purposes, we will ask for your explicit consent. You always have the right to withdraw your consent at any time by contacting us.

How You Can Withdraw Consent

If you wish to stop receiving marketing communications or withdraw your consent for data collection, you can:

  • Unsubscribe from our emails via the link provided in the email.
  • Update your preferences in your account settings.
  • Contact our customer service team at info@mrshim.online or call 0322-2418595.

Please note that withdrawing consent may affect your ability to receive certain services, such as order updates.

Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • With third-party service providers: We collaborate with payment processors, shipping companies, and IT support teams to ensure smooth operations.
  • For legal compliance: If required by law, we may disclose your information to authorities or regulatory bodies.
  • In business transfers: If Mrs.Him is acquired or merged with another company, your information may be transferred to the new entity.

All third parties involved in processing your data are required to maintain the same level of confidentiality and security.

Payment Security

To process payments securely, we use trusted third-party payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). Your credit/debit card information is encrypted and not stored on our servers.

For more details on security policies, you may review our payment provider’s privacy terms.

Third-Party Services and Links

While browsing our website, you may come across links to third-party websites. Please note that our privacy policy does not apply to external sites, and we are not responsible for their content or data handling practices. We encourage you to review their privacy policies before providing personal information.

Additionally, certain third-party service providers, such as shipping partners and analytics tools, may collect data necessary for their operations. We ensure that they follow strict security standards when handling your information.

Cookies and Tracking Technologies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

  • Website Functionality: Remembering login details and preferences.
  • Analytics: Tracking user behavior to improve our website.
  • Marketing: Delivering personalized ads based on browsing habits.

You can manage cookie preferences in your browser settings. Disabling cookies may affect website performance and certain features.

Data Protection and Security Measures

We take reasonable precautions to protect your personal information from unauthorized access, alteration, and misuse. Our security measures include:

  • SSL encryption: Protecting data during transmission.
  • Access control: Limiting internal access to sensitive information.
  • Regular security updates: Ensuring our systems are safeguarded against cyber threats.

While we implement industry-standard practices, no method of electronic storage is completely secure. We recommend taking personal precautions, such as safeguarding login credentials.

Retention of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. This includes:

  • Order history retention for customer service and warranty purposes.
  • Legal and regulatory compliance.
  • Marketing data, which you can opt out of at any time.

When data is no longer required, we ensure secure deletion or anonymization.

Your Rights Over Your Data

Under applicable data protection laws, you have the following rights:

  • Access: Request details of personal data we hold about you.
  • Correction: Update incorrect or incomplete information.
  • Deletion: Request removal of personal data (subject to legal requirements).
  • Objection: Opt-out of marketing communications.
  • Data portability: Request transfer of your data to another service.

To exercise any of these rights, please contact us at info@mrshim.online.

Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Any updates will be posted on this page, with changes taking effect immediately. We recommend reviewing this policy periodically to stay informed about how we handle your data.

If significant changes are made, we may notify you via email or a website notice.

Contact Information

For any questions, concerns, or requests regarding your privacy, please contact us:

Email: info@mrshim.online

Phone: 0322-2418595

Address: Bahria nasheman house # 25 Ziniq block main Feroz pure road lahore

We appreciate your trust in Mrs.Him and are committed to protecting your privacy. Thank you for shopping with us!